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The Future: Non-Bank or Financial ServicesBy Bernard J. McKenna
Winter 1987
The future is going to be determined by seven major players emerging as dominants in the "financial services industry," according to a special report by Mr. McKenna, AAEL's former chairman. This article identifies the major issues that will be critical tot eh success of these financial services companies - among them, a better look at corporate culture and giving up the obsession with short-term bottom line thinking.