Effectiveness of Business Process Improvement for Equipment Financing Companies Out of Stock
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By Professor Charles R. Gowen III, PhD
Northern Illinois University
August 2011
This study examines the success of business process improvement (BPI) practices for the equipment finance segment, including addressing the effectiveness of general, customer-supplier, Six Sigma, and lean management BPI practices. The study also discusses the BPI characteristics, such as BPI implementation and program results, among the different types of equipment financing companies (including bank-related, captive, independents, and multi-line), enterprise size, market size and the type of underlying, core technology for an organization.
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